Let us practise. Meet GreenLeaf Foods Ltd — a made-up company that sells packaged snacks through shops and online. It is fictional, but a real business of this kind would have to answer exactly these questions.
| Question | GreenLeaf Foods |
|---|---|
| What does it sell? | Packaged snacks sold through shops and online |
| Who pays? | Shoppers at the counter, and shopkeepers who buy in bulk at a discount |
| How does it make money? | A small profit on each packet, repeated across millions of packets |
| What are its costs? | Raw materials and packaging (variable); factories and salaries (fixed); distribution and advertising |
| What keeps customers? | Brand recognition, a familiar taste, and wide availability in nearby shops |
| What could hurt it? | A price war, rising sugar and packaging costs, a health trend away from snacks, or loss of shelf space |
The six questions applied to one fictional company.
Questions to ask about any business
Six questions that apply to every company, from a street stall to a multinational.
What does the company sell?
Describe the product or service in one sentence a ten-year-old would understand. If you cannot, you probably do not understand the business yet.
Applied to a fictional company
ABC Manufacturing sells industrial fasteners — bolts, screws and fittings — to construction firms and vehicle makers.
What could hurt this business?
- Input costs: sugar, oil and packaging prices can rise faster than the company can raise its own selling prices.
- Competition: a rival can cut prices or win the best shelf space in the most-visited shops.
- Changing tastes: customers may slowly move towards healthier snacks.
- Distribution: if a large shop chain stops stocking the product, sales fall quickly.